You don't have to figure this out alone.
This guide explains what hospice care looks like step by step — the team that will visit, the medications and what they do, how the body changes, and what to do when the time comes. Everything here is fact-based, written with care for where you are right now.
What the Hospice Process Looks Like
Hospice care has a predictable rhythm. Here's what typically unfolds after enrollment — from the first visit to ongoing care.
The First Days (Days 1–3)
Hospice care begins with a flurry of activity as the team establishes a personalized care plan and gets your home set up for comfort.
- A registered nurse visits to assess symptoms, pain, and immediate needs
- Medical equipment is ordered and delivered: hospital bed, bedside commode, oxygen if needed
- Personal hygiene supplies arrive (incontinence pads, bathing wipes, skin cleansers)
- Medications are ordered, including a "comfort kit" for use if symptoms change quickly
- An individualized care plan is developed with input from you, the patient, and the hospice physician
- Family caregivers are trained on how to provide care and administer medications safely
Routine Home Care (Ongoing)
After setup, care settles into a predictable pattern with regular visits from different team members.
- A hospice aide visits approximately 3 times per week to help with bathing and personal hygiene
- A registered nurse visits regularly — Medicare requires at least every 14 days, but often more frequent
- A social worker visits early on to identify practical and emotional support needs
- A chaplain or spiritual counselor visits if the family wishes
- The hospice is available 24 hours/day, 7 days/week by phone for urgent questions
Continuous Care (Crisis Support)
If symptoms become difficult to manage at home, the hospice can increase their presence significantly — up to 24-hour-a-day nursing care during a medical crisis — so your loved one can remain home rather than going to the hospital.
- Available during periods of intense symptom management
- Nurses or aides provide continuous in-home care until the crisis resolves
- This level of support is temporary and transitions back to routine care
Inpatient Care & Respite
Two special situations covered under the Medicare hospice benefit:
- General Inpatient Care: Short-term admission to a facility when symptoms can't be managed at home
- Respite Care: Up to 5 consecutive days of inpatient care to give family caregivers a needed rest. Medicare covers most of this cost.
Active Dying & Final Days
As death approaches, the hospice team increases their presence, prepares the family for what to expect, and offers constant support.
- More frequent nurse visits as condition changes
- Guidance on physical signs of active dying
- Emotional and spiritual support for the whole family
- Help coordinating with funeral home after death occurs
Who Will Come to Your Home
Hospice care is provided by an interdisciplinary team — each person plays a distinct role. Here's who to expect, what they do, and how often they typically visit.
Hospice Physician / Medical Director
As needed · Oversees care
The hospice physician oversees the care plan, orders medications, and consults when the condition changes. A nurse practitioner may make house calls to assess eligibility and adjust medications as needed.
Registered Nurse (RN)
Weekly or more · Primary coordinator
The RN is the cornerstone of hospice care. They manage symptoms and medications, educate family caregivers, communicate with the physician, and guide the family as the end of life approaches.
Hospice Aide (CNA)
~3x per week · Personal care
Aides help with bathing, dressing, grooming, repositioning, and personal care. They have the most daily contact and are trained to observe and report changes to the nursing team.
Social Worker (MSW)
Shortly after enrollment · As needed
The social worker attends to emotional, social, and practical concerns. They help with advance directives, insurance navigation, community resources, and supporting the emotional landscape of caregiving.
Chaplain / Spiritual Counselor
If desired by family
Chaplains provide spiritual care inclusive of all beliefs — or no belief at all. They help patients and families find meaning, peace, and comfort in their own way. Their role is to listen and accompany, never to impose.
Volunteers
As arranged · Free service
Trained hospice volunteers can sit with the patient, run errands, give caregivers a break, or simply provide companionship. This service is free and available through any Medicare-certified hospice.
Bereavement Coordinator
Before & up to 13 months after death
The bereavement coordinator begins supporting families even before death and continues for up to 13 months after. They provide grief counseling, support groups, and check-in calls. This is mandated by Medicare.
The Medications: What They Do & Why They Matter
Hospice uses a specific set of comfort-focused medications to manage pain, anxiety, and other symptoms. Understanding what these medicines do — and what they don't do — helps you feel more prepared.
The Comfort Kit
Most hospice agencies provide a "comfort kit" — a small box of pre-filled medications kept in the patient's home. Caregivers store them securely and administer only when directed by a hospice nurse.
The six most commonly prescribed hospice medications are: morphine, lorazepam, haloperidol, acetaminophen, prochlorperazine, and atropine. Each is designed to address a specific symptom at end of life.
The goal of every hospice medication is the same: comfort, not cure.
Important: Common Myths About Morphine
Morphine speeds up death or causes the patient to stop breathing.
There is no medical evidence that morphine hastens death when used at clinically appropriate doses. Morphine relieves breathlessness by easing the respiratory system — the disease causes breathing to stop, not the drug. Patients often die shortly after receiving morphine because the medication removes pain that was delaying a natural death, not because the drug caused it.
Morphine
Brand names: Roxanol, MS Contin, MSIR, Kadian
Treats: Moderate to severe pain and shortness of breath (dyspnea)
Morphine is the most commonly used hospice medication and preferred for cancer-related pain. It also relieves breathlessness, which affects up to 95% of patients with terminal lung disease. Doses are carefully calibrated and increased slowly only as needed. Common side effects include sedation, mild nausea (usually temporary), and constipation — for which a laxative is typically prescribed alongside it.
Lorazepam
Brand names: Ativan, Lorazepam Intensol
Treats: Anxiety, agitation, shortness of breath, insomnia
Lorazepam is a benzodiazepine and the second most commonly prescribed hospice medication. It can be given alongside morphine when both anxiety and pain are present. It is fast-acting and significantly reduces distress. Available in liquid or tablet form.
Haloperidol
Brand name: Haldol
Treats: Terminal agitation, delirium, nausea
Haloperidol is an antipsychotic used primarily to manage terminal agitation — a state of restlessness and confusion that sometimes occurs in the final days of life. Typical doses in hospice are low (starting at 0.5–2 mg/day) and highly effective for this purpose.
Acetaminophen
Brand name: Tylenol (tablet or suppository)
Treats: Mild to moderate pain, fever
Acetaminophen is used for milder pain or fever and is often available as a suppository when the patient can no longer swallow pills. Commonly combined with stronger medications. The most important concern is avoiding interactions — especially with blood thinners like warfarin.
Atropine / Glycopyrrolate
Available as oral drops or injection
Treats: Excess secretions ("death rattle")
In the final hours, unconscious patients may develop a gurgling sound caused by secretions pooling in the throat — the "death rattle." This is typically not distressing to the patient but can be distressing for families. Atropine drops placed under the tongue help dry these secretions.
Prochlorperazine / Ondansetron
Brand names: Compazine, Zofran
Treats: Nausea and vomiting
Anti-nausea medications are part of the standard comfort kit. Prochlorperazine can be given as a suppository when swallowing is no longer possible. Ondansetron (Zofran) is another common option. Both are effective at preventing vomiting and easing stomach distress.
Signs of Change: What the Body Does
As the body prepares for death, there is a predictable sequence of changes. These are natural — not emergencies. The hospice nurse will help you understand and respond to each phase.
Weeks to Months Before
Early Decline
- Decreased appetite and thirst (normal and expected)
- Significant weight loss and muscle weakness
- Increased sleepiness, sleeping more hours each day
- Withdrawal from activities and conversation
- Ambivalence about surroundings
- Emotional introspection or reviewing life memories
What to do: Offer small amounts of favorite foods. Respect the need for rest. Be present without pressure to converse. Don't force eating or drinking — this is the body's natural process, not starvation.
Days to a Week Before
Deeper Withdrawal
- Stops eating entirely; may stop drinking
- Increased restlessness or agitation (call hospice)
- Confusion about time, place, or people
- Hallucinations or visions of deceased relatives — very common, not alarming
- Congestion and changes in breathing pattern
- Urine output decreases; may become dark
What to do: Speak softly and use their name. Agitation can be treated — call the hospice nurse. Don't argue with visions; respond with calm reassurance. Keep the mouth moist with a damp swab.
Hours Before
Active Dying
- Unresponsive or unable to be awakened
- Irregular or "Cheyne-Stokes" breathing (cycles of fast/slow breathing with pauses)
- Cooling, pale skin on hands, feet, and knees
- Mottling: blotchy bluish-purple coloring begins on knees and legs
- Blood pressure drops significantly; weak or absent pulse
- Gurgling sound from throat ("death rattle")
- Eyes may be partially open
What to do: Call immediate family. Speak softly — hearing is often the last sense to go. Hold their hand. Say what you need to say. Call the hospice nurse — they can come or guide you by phone.
💬 They may still hear you.
Research and clinical experience consistently suggest that hearing is the last sense to fade, even when the patient is unresponsive. It is safe — and encouraged — to speak to your loved one, hold their hand, play favorite music, and say what's in your heart during the final hours.
Comfort Tips for Family Caregivers
Small acts of care make a significant difference. Here are practical ways to keep your loved one comfortable — and yourself sustained through this time.
Keep the Room Calm
Dim lights, soft music or silence, familiar scents, and a comfortable room temperature. Minimize loud conversations, even when the patient appears unconscious.
Mouth Care
Use small damp sponge swabs to moisten lips and gums every 1–2 hours. This eases dry mouth discomfort even when swallowing is no longer possible. Lip balm helps as well.
Gentle Touch
Holding a hand, lightly stroking an arm, or simply being physically present offers profound comfort. Touch communicates love even when words aren't possible.
Repositioning
Gently reposition the patient every 2 hours when possible to prevent skin breakdown and discomfort. The hospice aide can train you on how to do this safely.
Hospital Bed Setup
Elevate the head of the bed slightly (15–30°) to ease breathing. A padded foam mattress overlay reduces pressure sores. Keep bedding clean and dry.
Take Care of Yourself
Caregiver fatigue is real. Ask for help from other family members, use the hospice volunteer program to get breaks, and don't feel guilty for stepping away to eat, rest, or cry.
A familiar, peaceful environment makes a meaningful difference in comfort.
After Death: What Happens Next
When your loved one passes, you won't be alone. The hospice team has guided many families through these moments. Here's what to expect immediately after death at home.
Calling 911 triggers emergency protocols including potential resuscitation attempts. Instead, call your hospice provider's 24/7 line. They will dispatch a nurse and guide you through everything. This is a planned, anticipated event — the hospice team is prepared for it.
01
Call the Hospice Line
Call the hospice provider's 24/7 phone number. A nurse will be dispatched to the home. You do not need to rush — take the time you need to be with your loved one.
02
Death is Pronounced
A registered nurse, physician, or coroner must officially pronounce the death. The hospice nurse will complete paperwork certifying the time, place, and cause of death — beginning the process for the death certificate.
03
Take Your Time
There is no requirement to immediately move the body. Most families spend time with their loved one saying goodbye and allowing other family members to gather. The hospice nurse will remain with you.
04
Contact the Funeral Home
When you are ready, contact your selected funeral home to arrange for transportation. If you haven't pre-selected one, the hospice team can help. The funeral home coordinates directly with you.
05
Return Equipment & Medications
The hospice team will arrange to collect rented medical equipment and unused medications. Opioids must be safely disposed of. The nurse will walk you through this process.
06
Notify Family & Begin Paperwork
Call close family and friends. The death certificate (typically 1–2 weeks) is needed for insurance, financial accounts, and estate matters. The hospice social worker can help you navigate what's needed.
Bereavement: The Care Continues
Hospice care does not end when your loved one dies. Under the Medicare hospice benefit, your family is entitled to bereavement support for up to 13 months after the death — at no additional cost.
Phone Check-ins & Cards
98% of hospices send cards or letters at the time of death and on the anniversary. Regular check-in calls are typically offered at 2, 6, 9, and 12 months after the death.
Grief Support Groups
Many hospices offer in-person or virtual grief support groups where families connect with others who have been through similar experiences. Provided at no cost.
Individual Counseling
72% of hospice programs offer individual counseling for bereaved family members. A bereavement counselor can be assigned to you for more intensive support if needed.
Memorial Services
Most hospices hold community memorial services, tree plantings, or veteran remembrances — meaningful moments of collective grief and celebration of life.
What Medicare Covers in Hospice
Under Medicare Part A (and most Medicaid plans), hospice services are covered at no cost. Covered services include:
- Nursing care and physician services
- Home health aide and homemaker services
- Social work services
- Chaplain and spiritual care
- All prescription drugs related to the hospice diagnosis
- Durable medical equipment (bed, oxygen, wheelchair, etc.)
- Medical supplies (wound dressings, catheters)
- Respite care (up to 5 consecutive days)
- Bereavement support for 13 months after death
- 24/7 on-call availability
Common Questions from Families
These are the questions families ask most often. If yours isn't here, call your hospice nurse — no question is too small.